Tuesday, December 2, 2014

Tikona Internet Plans - An Overview

Tikona Digital Networks offers cutting-edge internet solutions. As part of the company’s initiative to cater for the unique needs of its consumers, Tikona Digital Networks offers a multitude of internet plans.
Tikona offers a variety of plans that cater to a wide range of users. The segmentation of these plans has been done on the basis of usage.
Tikona Secured Wireless Broadband service offers an array of plans under various category such as
·         Heavy Usage Plans: Best suited for those who consume greater than 50 GB per month
·         Medium Usage Plans: Best suited if usage is 20 - 30 GB per month
·         Light Usage Plans: Best suited if usage is up to 10 GB per month
·         Flexi Usage Plans: Best suited for light internet users who don’t want the hassles of bills.
To find out the best plan for you, please click here
Owing to a wide range of plans, Tikona is able to offer competitive pricing for its services. Monthly rates start as low as Rupees 500 and vary according to the data usage.
SOHO Plan
The SOHO Plan is an attractive proposition for users wanting virtually no limit on their data usage. The plans allow customers unlimited down from 8PM to 8AM at high speeds (>2MBPS). The speed offered during the day is 512KBPS. 

Value Added Services

Apart from the various broadband plans on offer, Tikona Digital Networks also offers two value added services. They are,
Static IP:
Allows remote access to your home network for applications like web hosting, VPN, surveillance, home automation, etc.
SECURED Wi-Fi:
With this option, you can secure your Wi-Fi network with Tikona all_home solution, compliant to DOT guidelines on Wi-Fi security.

Tikona Customer Support - Write your Review, Testimonial, Feedback, etc

Tikona caters to a wide customer base. Operating in 25 Indian cities, the company has grown at a fast rate since its inception in 2008. One of the main things the company has always taken into account is the kind of feedback it has received from users. This page is for users of Tikona’s Broadband services to post reviews, user experiences and grievances (if any). We welcome any feedback you may have about our products or services.

You can contact Tikona in many ways such as:

Customer Care (Toll-Free No.) - 1-800-20-94276
Technical Queries: 022-6174 9700
Non-Technical Queries: 022-6145 7900

A unique aspect of Tikona’s stellar customer service is its on-call technical support team. It saves field visits and provides speedy resolution of most of the technical issues that can be resolved over the phone. However, some issues can only be resolved with an actual visit. In such cases, the engineers arrange a convenient time that’s suited to the subscriber. Additionally, the customer service center sends the users information about the visiting engineer beforehand through an SMS.


On-Call Tech Support (technical Hotline): 022-40629629

Monday, December 1, 2014

About Tikona

About Tikona

Tikona is a wireless broadband provider in India. Conceptualized by veterans of the Indian Telecom industry, the company commenced operations in 2008. Currently, services are offered in 25 cities with plans to expand in the future.
Tikona Digital Networks, to use the company’s full name uses some cutting edge technologies to better facilitate the overall user experience as well as providing superior connectivity. Two of the technologies used are 4th Generation OFDM (Orthogonal Frequency-Division Multiplexing) & MIMO (Multiple-Input and Multiple-Output) technologies.    Orthogonal frequency-division multiplexing (OFDM) is a method of encoding digital data on multiple carrier frequencies. This makes efficient use of spectrum and provides good internet experience. Multiple Input and Multiple Output (MIMO), is the use of multiple antennas at both the transmitter and receiver to improve communication performance. It is a smart antenna technology. It offers a significant increase in data throughput.

Growth

Tikona has ambitious plans for the future. On the horizon in the near future is the idea of a build a comprehensive services framework that can deliver leading edge voice, video, IT applications and multimedia content services over any broadband or IP-centric network. Interestingly, this can be duplicated across multiple geographies for internet providers. To see this come to fruition, they have engaged technology partners to build capability frameworks.
TDN possesses an all India Class-A ISP license granted by the Ministry of Communications, Govt. of India. Using the best-in-class technology partners, TDN envisions a powerful broadband-enabled India and will make all possible contribution to make this happen.
Innovation being a driving force, Tikona has created a platform to conceive and incubate new ideas in order to develop and deliver useful services and solutions for customers, thereby sustaining its competitive advantages.

Additional Information

Tikona Digital Networks was founded in 2008 by experienced professionals in the Telecom Industry and has secured funding from blue-chip Private Equity and Venture Capital firms. Private equity companies Goldman Sachs holds a 40% stake, Oak Investment Partners hold a 20% stake, Everstone holds a 10% stake, and L&T Infrastructure Finance Company Limited hold a 4% stake. The remaining 26% is held by Tikona Trust which is spearheaded by Founder & CEO Prakash Bajpai.

To find out more, please click here